Introduction
Welcome to Aēra. By accessing or using our services – including training, nutrition guidance, yoga, Kundalini facilitation, nervous system coaching, and somatic therapy – you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
Services
- Scope of Services: Aēra provides online coaching and support in the areas of physical training, nutrition, yoga, nervous system regulation, and somatic and Kundalini-based practices aimed at promoting overall well-being.
- Medical Disclaimer: Our services are educational and supportive in nature. They are not intended to replace professional medical, psychological, or psychiatric advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before making health-related decisions or starting a new wellness programme.
Client Responsibility
- By engaging with our services, you acknowledge that:
- You are voluntarily participating and understand your own limits and needs.
- You are solely responsible for your health, safety, and outcomes resulting from your participation.
- You will not hold Aēra or its facilitators liable for any personal outcomes, including injuries or adverse effects.
Subscriptions, Pricing and Refunds
- Refunds: All purchases are non-refundable. If we cancel or reschedule a session, you will be offered an alternative date or refund at our discretion.
- Recurring Billing: Subscription services operate on an automatic, recurring basis (“Billing Cycle”), which may be monthly, quarterly, or annually as specified at the time of purchase.
- Cancellation Policy: You may cancel your subscription after the initial three-month commitment by providing written notice at least five (5) calendar days before your next Billing Cycle. To cancel, email us at hello@aera-wellness.com. Cancellations made less than five days before the next cycle may result in charges for that upcoming period.
- Price Validity: Any advertised prices are subject to change and are not guaranteed until a purchase is confirmed and payment is received.
- Payment Plans: We offer payment plans via approved third-party platforms. Availability and terms may vary depending on the service and provider.
- Price Changes: We reserve the right to update pricing. However, changes to subscription fees will not apply to your active subscription without reasonable prior notice and an opportunity to cancel before the new rate takes effect.
- Payment Security: All transactions are processed using secure, PCI-compliant systems. We do not directly store or have access to your credit card details.
- Commitment to Payment Plans: If you choose a payment plan, you agree to complete all scheduled payments. Early cancellation does not void your obligation to pay the full amount agreed upon at purchase.
Confidentiality
We are committed to protecting your privacy. All personal information and discussions during sessions are kept confidential, except in cases where disclosure is legally required (e.g., harm to self or others).
Technology and Access
You are responsible for ensuring you have the necessary technology and internet connection to access our online sessions. Aēra is not responsible for disruptions or limitations due to technical issues on your end.
Intellectual Property
All content, including guides, videos, written materials, and session content, remains the intellectual property of Aēra and may not be copied, distributed, or reused without written permission.
Limitation of Liability
All services are provided “as is.” Aēra and its team disclaim all warranties, express or implied, and are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
Modifications to Terms
We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes your acceptance of the updated Terms.
Contact
For any questions or concerns, please contact: hello@aera-wellness.com